Alerts refer to the notifications that appear on the Action Plan when a concern has been added to the system. 

Many staff do not need to receive regular alerts at all, but for those that take the lead in safeguarding, behaviour, or first aid you can ensure that a notification is sent to their Action Plan to be reviewed when they next log in. 

Head to the User Group section under Administration and select the group you want to arrange alerts for. Verify the boxes under the Immediate Action Plan to ensure members of the group received alerts on their Action Plan for the concern categories selected. 

We recommend DSLs receive immediate alerts for Child Protection and Pastoral concerns but they may choose not to receive alerts for First Aid, to help manage their Action Plan better.

It is necessary that you save any changes to the permissions before leaving the group page. Scroll to the bottom of the page and click on  Save.