Before we get you set up on Impero Wellbeing you need to make sure that you meet the minimum device system requirements. This document takes you through everything you need to check on your end, to help ensure that you can run either product effectively on your network.


Device Client System Requirements


The minimum system requirements for the client are:

WindowsChromeOSiOSAndroid
2.0 GHz+ Dual Core Processor
4 GB RAM
5GB free disk space
Windows 10 x64 or Windows 8 x64
Windows Domain Enrolment
Google Chrome
Version 66+
100MB Free Space
iOS version 11+
100MB Free Space
Android version 7+
100MB Free Space


Network Access Requirements

The following addresses and ports need to be allowed depending on the region.


Web App

  • uk.backdrop.cloud   TCP port 443
  • us.backdrop.cloud   TCP port 443
  • ae.backdrop.cloud   TCP port 443


(Both HTTPS and Secure Websocket connections need to be allowed)


Device Clients

  • api.global.backdrop.cloud TCP port 443
  • api.$cluster.backdrop.cloud TCP port 443


AU

  • au-southeast-production-iothub.azure-devices.net TCP/UDP port 8883, 5671 
  • au-southeast-production-iothub-dps.azure-devices-provisioning.net TCP port 443
  • au-southeast-production-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)
  • au-southeast-production-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)


CA (Canada)

  • ca-central-production-iothub.azure-devices.net TCP/UDP port 8883, 5671
  • ca-central-production-iothub-dps.azure-devices-provisioning.net TCP port 443
  • ca-central-production-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)
  • ca-central-production-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)


EU

  • west-eu-production-iothub.azure-devices.net TCP/UDP port 8883, 5671
  • west-eu-production-iothub-dps.azure-devices-provisioning.net TCP port 443
  • west-eu-production-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)
  • west-eu-production-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)


UAE (United Arab Emirates)

  • uae-north-production-iothub.azure-devices.net TCP/UDP port 8883, 5671
  • uae-north-production-iothub-dps.azure-devices-provisioning.net TCP port 443
  • uae-north-production-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)
  • uae-north-production-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)


UK

  • uk-west-production-iothub-dps.azure-devices-provisioning.net TCP port 443
  • uk-west-production-iothub.azure-devices.net TCP/UDP port 8883, 5671
  • uk-west-production-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)
  • uk-west-production-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)


US

  • us-southcentral-production-iothub.azure-devices.net TCP/UDP port 8883, 5671
  • us-southcentral-production-iothub-dps.azure-devices-provisioning.net TCP port 443
  • us-southcentral-production-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)
  • us-southcentral-production-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)


Demo UK

  • uk-west-demo-iothub-dps.azure-devices-provisioning.net TCP port 443
  • uk-west-demo-iothub.azure-devices.net TCP/UDP port 8883, 5671
  • uk-west-demo-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)
  • uk-west-demo-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)


Demo US

  • us-southcentral-demo-iothub.azure-devices.net TCP/UDP port 8883, 5671
  • us-southcentral-demo-iothub-dps.azure-devices-provisioning.net TCP port 443
  • us-southcentral-demo-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)
  • us-southcentral-demo-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)


Emails

  • @mailsend.uk.backdrop.cloud
  • @mailsend.us.backdrop.cloud
  • @mailsend.uk.edaware.cloud
  • @mailsend.ae.backdrop.cloud