Device Client System Requirements

The minimum system/hardware requirements for the clients are:

Network Access Requirements

Please action the following information before continuing.

• Check that your firewall has the following ports open for both TCP and UDP: 80, 443, 3478, 5349.
• Allow STUN and TURN at the application level.
• Full cone NAT is recommended.
• Unrestricted UDP connectivity is preferred for local connections.
• (Internal) LAN to WAN (External)
• (External) Web RTC Port Range (80,443,1024 – 65535)
• STUN/TURN: Allow port 19302.

Single Device View / WebRTC

Below is a whitelist of IP address Single Device View functionality. At a minimum, whitelist the Google Stun IP's and those specific to your geographical regions. For best performance, whitelist IPs for all regions. To enhance performance traffic will route to other regions. Whitelisting only your region my results in times of slow single device view resolution and pixelation. 

Google Stun

• stun.l.google.com
• stun1.l.google.com
• stun2.l.google.com
• stun3.l.google.com
• stun4.l.google.com

Gateways

Xirsys is now available in the following regions
https://docs.xirsys.com/?pg=ip-whitelist

Video functionality – Broadcast Screen – Teacher & Learner Broadcasts

Twilio is used to deliver this functionality. Information below is copied from: https://www.twilio.com/docs/video/ip-addresses

There are two points at which endpoints are set in this flow. Signalling uses the Global Low Latency (GLL) option and Media (video room) uses Ireland.

• Signalling: GLL Gateway:
  • Hostname: global.vss.twilio.com
  • Port 443
  • Protocol WSS
    
    
• Media (video room)
  • Region: ie1
  • Location: Ireland
  • Server IP Addresses: 52.215.253.0/26 (52.215.253.0 - 52.215.253.63) 54.171.127.192/26 (54.171.127.192 - 54.171.127.255) 52.215.127.0/24 (52.215.127.0 - 52.215.127.255) 3.249.63.128/25 (3.249.63.128 - 3.249.63.255)

Additional Connectivity Considerations:

• Hostname: sdkgw.us1.twilio.com
  • Port 443
  • Protocol WSS

If your mobile operating system's is lower than: Android 5.9.0, iOS 3.5.0, Javascript SDK 2.5.0 also requires:

• Hostname: ecs.us1.twilio.com
  • Port 443
  • Protocol HTTPS

You will need to allow Ativion Application Endpoints specific to your region. Please refer to the Backdrop URL you use.

UK.backdrop.cloud

If you use: uk.backdrop.cloud, the specific Ativion application endpoints are as detailed in the table below. In addition to these, please also look at the Xirsys and Twillio sections for network support in using Classroom features.

EU.backdrop.cloud

If you use: eu.backdrop.cloud, the specific Ativion application endpoints are as detailed in the table below. In addition to these, please also look at the Xirsys and Twillio sections for network support in using Classroom features.

US.backdrop.cloud

If you use: us.backdrop.cloud, the specific Ativion application endpoints are as detailed in the table below. In addition to these, please also look at the Xirsys and Twillio sections for network support in using Classroom features.

US2.backdrop.cloud

If you use: us2.backdrop.cloud, the specific Ativion application endpoints are as detailed in the table below. In addition to these, please also look at the Xirsys and Twillio sections for network support in using Classroom features.

CA.backdrop.cloud

If you use: ca.backdrop.cloud, the specific Ativion application endpoints are as detailed in the table below. In addition to these, please also look at the Xirsys and Twillio sections for network support in using Classroom features.

The following environments are used for demonstration and testing purposes only:

Demo UK

• https://1erdi9esr7.execute-api.eu-west-2.amazonaws.com/
• wss://35ha11hvwj.execute-api.eu-west-2.amazonaws.com/demo
• https://peerjs-production-west-europe.azurewebsites.net/*

Demo US

• https://7o124w05d3.execute-api.us-east-1.amazonaws.com/
• wss://0hvgipjs29.execute-api.us-east-1.amazonaws.com/demo
• https://peerjs-production-us-southcentral.azurewebsites.net/*
• https://peerjs-production-us-southcentral.azurewebsites.net/*
• https://chub1.imp.us.contentkeeper.net
• wss://chub1.imp.us.contentkeeper.net
• https://chub2.imp.us.contentkeeper.net
• wss://chub2.imp.us.contentkeeper.net
• https://chub3.imp.us.contentkeeper.net
• wss://chub3.imp.us.contentkeeper.net
• https://chub4.imp.us.contentkeeper.net
• wss://chub4.imp.us.contentkeeper.net