Live Guide - Implementing a call button on Facebook – Customer Portal

This document describes how you can add a call button that you implemented in Live Guide to your Facebook page.

The call button is added using an iFrame application that you create using Facebook Developer Application and requires that you are familiar with HTML.

Adding the call button consists in two overall steps:

Make the Live Guide code from the Code builder page available from a publicly accessible web server.

The code can include the call button as well as the proactive chat code so proactive chat will also be available.

Create a Facebook application that references the code.