To perform a server migration, you will first need to back up your settings and reactivate the Impero Server licence code.


Note: log files for the Log Viewer are encrypted to each server and will require additional steps to migrate to a new server.
Please contact Impero Support to make sure the log files can be used on the new server before installing the new Impero Server


Note for non-US customers: the file cleverconfiguration.dat must be deleted to perform a successful migration.

The default location of the cleverconfiguration.dat file is C:\Program Files (x86)\Impero Solutions Ltd\Impero Server\Data


  • On the old server
    • Stop and disable ImperoServerSVC service from the Windows Services
    • Navigate into C:\Program Files (x86)\Impero Solutions Ltd\Impero Server\Data
      • Delete the following files: clients.txt, licence.xml, licence.xmlx, softwarelicencing.xml
      • For non-US customers only: delete cleverconfiguration.dat as well
    • Make a backup copy of the following folders in the new server/shared drive:
      • C:\Program Files (x86)\Impero Solutions Ltd\Impero Server\Data
      • C:\Program Files (x86)\Impero Solutions Ltd\Impero Server\Recordings
      • C:\Program Files (x86)\Impero Solutions Ltd\Impero Server\ConsoleLogs
      • C:\Program Files (x86)\Impero Solutions Ltd\Impero Server\Inventory
      • C:\Program Files (x86)\Impero Solutions Ltd\Impero Server\Patch
      • C:\Program Files (x86)\Impero Solutions Ltd\Impero Server\ScheduledReports
      • C:\Program Files (x86)\Impero Solutions Ltd\Impero Server\Exam
  • On the new server
    • Install Impero Server
    • Stop ImperoServerSVC service from the Windows Services
    • Paste the backup folders into the Impero Server directory
    • Navigate in C:\Program Files (x86)\Impero Solutions Ltd\Impero Server\Data\Logs (or wherever the admin has decided to store the logs) and delete the text folder.
    • Start the service again
    • Register the server


Your activation code will need to be reactivated, you can do this through the support portal or by contacting the Impero support team via the means below:


Once done, we recommend creating/changing the new DNS entry.