Within the EdPro Cloud thumbnails, if you see the message "Google Prevents Impero from viewing this users activity" message, this basically means the user that is on a web page in Chrome on a Chromebook that Google does not allow our software to see this may include but not limited to the following;
- New Tab window (This is classed as a private window for the user by Google)
- Any Chrome:// pages
To get around this you can force the Chromebooks to display the full display however this will prompt the user to share their screen which is also enforced by Google themselves. if a student does not accept the sharing of the screen it will keep asking them untill they do.