Before we get you set up on class:room you will need to make sure that you meet the minimum device system requirements. This document will take you through everything you need to check on your end, to ensure that you can run either product effectively on your network.  


Device Client System Requirements


The minimum system requirements for the client are: 


Windows 

ChromeOS 

IOS 

Android 

  • 2.0 GHz+ Single Core Processor  

  • 2 GB RAM 

  • 5GB free disk space 

  • Windows 10 x64 or Windows 8 x64 

  • Windows Domain Enrolment 

  • Google Chrome 

 

        Version 66+ 

  • 100MB Free Space 

  • iOS version 11+  

  • 100MB Free Space 

 

  • Android version 7+  

  • 100MB Free Space 

 


Network Access Requirements


Web App

These will change depending on which brand and region the customer is using.

They all follow the same pattern, https://$cluster.$brand.cloud

  • uk.backdrop.cloud TCP port 443

  • uk.edaware.cloud TCP port 443


(Both HTTPS and Secure Websocket connections need to be allowed. Secure Websockets should appear to firewalls as long running HTTPS connections, but some customers might break that if we don't tell them.)

Device Clients


  • api.global.backdrop.cloud TCP port 443

  • api.$cluster.backdrop.cloud TCP port 443

    • AE

      • west-eu-production-iothub.azure-devices.net UDP port 8883

      • west-eu-production-iothub-dps.azure-devices-provisioning.net TCP port 443

      • west-eu-production-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)

      • west-eu-production-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)

    • UK

      • uk-west-production-iothub-dps.azure-devices-provisioning.net TCP port 443

      • uk-west-production-iothub.azure-devices.net UDP port 8883

      • uk-west-production-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)

      • uk-west-production-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)

    • Demo UK

      • uk-west-demo-iothub-dps.azure-devices-provisioning.net TCP port 443

      • uk-west-demo-iothub.azure-devices.net UDP port 8883

      • uk-west-demo-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)

      • uk-west-demo-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)

    • US

      • us-southcentral-production-iothub.azure-devices.net UDP port 8883

      • us-southcentral-production-iothub-dps.azure-devices-provisioning.net TCP port 443

      • us-southcentral-production-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)

      • us-southcentral-production-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)

    • Demo US

      • us-southcentral-demo-iothub.azure-devices.net UDP port 8883

      • us-southcentral-demo-iothub-dps.azure-devices-provisioning.net TCP port 443

      • us-southcentral-demo-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)

      • us-southcentral-demo-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)


Emails


These will come from the cluster/brand the customer is using, following the pattern @mailsend.$cluster.$brand.cloud

  • @mailsend.uk.backdrop.cloud

  • @mailsend.uk.edaware.cloud