Before we get you set up on class:room you will need to make sure that you meet the minimum device system requirements. This document will take you through everything you need to check on your end, to ensure that you can run either product effectively on your network.  


Device Client System Requirements


The minimum system requirements for the client are: 


Windows 

ChromeOS 

IOS 

Android 

  • 2.0 GHz+ Single Core Processor  

  • 2 GB RAM 

  • 5GB free disk space 

  • Windows 10 x64 or Windows 8 x64 

  • Windows Domain Enrolment 

  • Google Chrome 

 

        Version 66+ 

  • 100MB Free Space 

  • iOS version 11+  

  • 100MB Free Space 

 

  • Android version 7+  

  • 100MB Free Space 

 


Network Access Requirements


The following addresses and ports need to be allowed depending on region.


Web App


  • uk.backdrop.cloud   TCP port 443

  • us.backdrop.cloud   TCP port 443

  • ae.backdrop.cloud   TCP port 443

  • au.backdrop.cloud   TCP port 443

    (Both HTTPS and Secure Websocket connections need to be allowed)



Device Clients


  • api.global.backdrop.cloud TCP port 443

  • api.$cluster.backdrop.cloud TCP port 443

    • AE

      • au-southeast-production-iothub.azure-devices.net TCP/UDP port 8883, 5671 

      • au-southeast-production-iothub-dps.azure-devices-provisioning.net TCP port 443

      • au-southeast-production-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)

      • au-southeast-production-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)

    • AU

      • west-eu-production-iothub.azure-devices.net TCP/UDP port 8883, 5671 

      • west-eu-production-iothub-dps.azure-devices-provisioning.net TCP port 443

      • west-eu-production-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)

      • west-eu-production-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)

    • UK

      • uk-west-production-iothub-dps.azure-devices-provisioning.net TCP port 443

      • uk-west-production-iothub.azure-devices.net TCP/UDP port 8883, 5671 

      • uk-west-production-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)

      • uk-west-production-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)

    • Demo UK

      • uk-west-demo-iothub-dps.azure-devices-provisioning.net TCP port 443

      • uk-west-demo-iothub.azure-devices.net TCP/UDP port 8883, 5671 

      • uk-west-demo-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)

      • uk-west-demo-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)

    • US

      • us-southcentral-production-iothub.azure-devices.net TCP/UDP port 8883, 5671 

      • us-southcentral-production-iothub-dps.azure-devices-provisioning.net TCP port 443

      • us-southcentral-production-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)

      • us-southcentral-production-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)

    • Demo US

      • us-southcentral-demo-iothub.azure-devices.net TCP/UDP port 8883, 5671 

      • us-southcentral-demo-iothub-dps.azure-devices-provisioning.net TCP port 443

      • us-southcentral-demo-iothub-dps.provision.proxy.global.backdrop.cloud TCP Port 443 (ChromeOS only)

      • us-southcentral-demo-iothub.hub.proxy.global.backdrop.cloud UDP port 8883 (ChromeOS only)


Emails


  • @mailsend.uk.backdrop.cloud

  • @mailsend.us.backdrop.cloud

  • @mailsend.ae.backdrop.cloud

  • @mailsend.uk.edaware.cloud

  • @mailsend.au.edaware.cloud