Before we get you set up on class:room you will need to make sure that you meet the minimum device system requirements. This document will take you through everything you need to check on your end, to ensure that you can run either product effectively on your network.
Device Client System Requirements
The minimum system requirements for the client are:
Windows | ChromeOS | IOS | Android |
| Version 66+
|
|
|
Network Access Requirements
Web App
These will change depending on which brand and region the customer is using.
They all follow the same pattern, https://$cluster.$brand.cloud
uk.backdrop.cloud
TCP port 443uk.edaware.cloud
TCP port 443
(Both HTTPS and Secure Websocket connections need to be allowed. Secure Websockets should appear to firewalls as long running HTTPS connections, but some customers might break that if we don't tell them.)
Device Clients
api.global.backdrop.cloud
TCP port 443api.$cluster.backdrop.cloud
TCP port 443AE
west-eu-production-iothub.azure-devices.net
UDP port 8883west-eu-production-iothub-dps.azure-devices-provisioning.net
TCP port 443west-eu-production-iothub-dps.provision.proxy.global.backdrop.cloud
TCP Port 443 (ChromeOS only)west-eu-production-iothub.hub.proxy.global.backdrop.cloud
UDP port 8883 (ChromeOS only)
UK
uk-west-production-iothub-dps.azure-devices-provisioning.net
TCP port 443uk-west-production-iothub.azure-devices.net
UDP port 8883uk-west-production-iothub-dps.provision.proxy.global.backdrop.cloud
TCP Port 443 (ChromeOS only)uk-west-production-iothub.hub.proxy.global.backdrop.cloud
UDP port 8883 (ChromeOS only)
Demo UK
uk-west-demo-iothub-dps.azure-devices-provisioning.net
TCP port 443uk-west-demo-iothub.azure-devices.net
UDP port 8883uk-west-demo-iothub-dps.provision.proxy.global.backdrop.cloud
TCP Port 443 (ChromeOS only)uk-west-demo-iothub.hub.proxy.global.backdrop.cloud
UDP port 8883 (ChromeOS only)
US
us-southcentral-production-iothub.azure-devices.net
UDP port 8883us-southcentral-production-iothub-dps.azure-devices-provisioning.net
TCP port 443us-southcentral-production-iothub-dps.provision.proxy.global.backdrop.cloud
TCP Port 443 (ChromeOS only)us-southcentral-production-iothub.hub.proxy.global.backdrop.cloud
UDP port 8883 (ChromeOS only)
Demo US
us-southcentral-demo-iothub.azure-devices.net
UDP port 8883us-southcentral-demo-iothub-dps.azure-devices-provisioning.net
TCP port 443us-southcentral-demo-iothub-dps.provision.proxy.global.backdrop.cloud
TCP Port 443 (ChromeOS only)us-southcentral-demo-iothub.hub.proxy.global.backdrop.cloud
UDP port 8883 (ChromeOS only)
Emails
These will come from the cluster/brand the customer is using, following the pattern @mailsend.$cluster.$brand.cloud
@mailsend.uk.backdrop.cloud
@mailsend.uk.edaware.cloud