This document describes the configuration steps you need to create help requests from an Android Host and a Windows Host.

To create a help request from an Android or a Windows Host, you need to follow these steps:

  1. Configure the Guest.
  2. If you request help through the Netop Gateway, you need to configure the Gateway.
  3. Configure the Host.
  4. Request help.

For detailed description of these steps, read the attachment.