FAQs & troubleshooting guide
An EdLink guide showing common troubleshooting steps and FAQs to the product management team and the Support Team.
Impero Edlink Minimum System Requirements for Installation
Getting started with EdLink is quick and easy but it does require some simple pre-planning to ensure your installation goes smoothly. Network pre-requisites Please ensure that the following has been configured ahead of your installation with Impe...
How to I Update VPP Token in EdLink
The token used for the Volume Purchase Program has to be renewed every 12 months, with Apple School Manager Follow these instructions to renew the token if you are organisation is enrolled in either Apple School Manager or Apple Business Manager. Log...
How to obtain IOS logs using Apple Configurator 2
Using a Mac Device running Apple Configurator 2 Install Apple Configurator 2 from the App Store and launch the application. Connect your iOS device to the Mac through USB. On the device screen, you will be asked if you trust the computer. Tap Trust on...