FAQs

An EdLink guide showing common troubleshooting steps and FAQs to the product management team and the Support Team. 

Getting started with EdLink is quick and easy but it does require some simple pre-planning to ensure your installation goes smoothly.  Network pre-requisites  Please ensure that the following has been configured ahead of your installation with Impe...

The token used for the Volume Purchase Program has to be renewed every 12 months, with Apple School Manager Follow these instructions to renew the token if you are organisation is enrolled in either Apple School Manager or Apple Business Manager. Log...

Using a Mac Device running Apple Configurator 2 Install Apple Configurator 2 from the App Store and launch the application. Connect your iOS device to the Mac through USB.  On the device screen, you will be asked if you trust the computer. Tap Trust on...