Impero back:drop - Getting Started

  If you have been using Impero back:drop and would like to upgrade to Impero EdAware in order to use the enhanced features please get in touch via sales@imperosoftware.com or on +44 (0) 1509 611 341 to speak with our sales teams.  To help ...

Registering your school is quick and easy. Once you have verified your email address, we only need a few details to make sure the organisation is set up correctly. Then you're ready to start using Impero back:drop. Select the country and Local A...

To keep Impero back:drop simple to use, we do not link to your MIS. This just means you will need to populate staff and student data yourself.    If you have not verified your email you will not be able to use some areas of the system including add...

    Please get in touch with support@imperosoftware.com from the email address you signed up with. 

    Unique Pupil Numbers are used by schools to track a pupil throughout their education. Some organisations, such as private schools, do not use UPNs as standard.   If this is the case for your organisation you can leave this blank when ad...

  You will need to validate your account to use the full functionality of Impero Back:drop. You can resend your validation email by logging into the account and clicking on the link in your action plan. There will be a message indicating that your acco...

To upload data to Impero Back:drop it needs to be in CSV format. You can save any spreadsheet as a CSV.  Mac  With Macs you need to Export to a CSV. This can be found under File in the menu bar.      You can tell if it is in the correct for...

   Impero back:drop provides schools and other organisations with a free second-generation digital safeguarding solution at a time when they need it most.   With increasing pressures on schools to ensure they pick up and act on wellbeing concerns...

To import staff members:  Head to Administration and select + Import Staff Members from the menu on the left hand side. You can download a template file to collate the data in which indicates the information needed and the order it is needed i...

Support will be available if you encounter issues.  The primary support for this product is our knowledge base which contains help articles that support set up and adding concerns. You  can find the knowledge base on the customer portal via the Impero Soft...

There are certain costs associated with MIS integration that we don’t want to pass on to Impero Back:drop customers. In order for Back:drop to remain a free platform forever, we have adopted an approach of self sign-up only which removes the need for MIS i...

When you log in you might be asked to sign up for updates.  This allows us to get in touch to let you know when changes are made to the way the product looks or works. We might introduce additional functionality that extends safeguarding or alter the p...

Once you have completed importing your student and staff data, you need to set your user groups and permissions. We will have set you up with some default user groups, you may still wish to revise the permissions for these user groups to make sure they are...