Impero Backdrop - Getting Started

  If you have been using Impero Backdrop and would like to upgrade to Impero EdAware in order to use the enhanced features please get in touch via sales@imperosoftware.com to speak with our sales teams.  To help ensure you have a smooth exp...

Registering your school is quick and easy. Once you have verified your email address, we only need a few details to make sure the organization is set up correctly. Then you're ready to start using Impero Backdrop. Select the country and Local Au...

To keep Impero Backdrop simple to use, we do not link to your MIS. This just means that it is necessary for you to populate staff and student data yourself.    If you have not verified your email you will not be able to use some areas of the system...

  Please get in touch with support@imperosoftware.com from the email address that you signed up with. 

    Unique Pupil Numbers are used by schools to track a pupil throughout their education. Some organisations, such as private schools, do not use UPNs as a standard.   If this is the case for your organisation you can leave this blank when ...

  It is necessary that you validate your account to use the full functionality of Impero Backdrop. You can resend your validation email by logging into the account and clicking on the link in your action plan. There is a message indicating that your ac...

To upload data to Impero Backdrop it needs to be in CSV format. You can save any spreadsheet as a CSV.  Mac  With Macs you need to Export to a CSV file. This can be found under File in the menu bar.      You can tell if it is in the correct...

   Impero Backdrop provides schools and other organisations with a free second-generation digital safeguarding solution at a time when they need it most.   With increasing pressures on schools to ensure they pick up and act on wellbeing concerns ...

To import staff members:  Head to Administration and select + Import Staff Members from the menu on the left hand side. You can download a template file to collate the data in which indicates the information needed and the order it is needed i...

Support is available if you encounter issues.  The primary support for this product is our knowledge base which contains help articles that support set up and adding concerns. You can find the knowledge base on the customer portal via the Impero Software w...

There are certain costs associated with MIS integration that we don’t want to pass on to Impero Backdrop customers. In order for Backdrop to remain a free platform forever, we have adopted an approach of self-sign-up only which removes the need for MIS int...

The UPN or unique pupil number is a 13-character code that identifies each pupil in the local-authority-maintained school system. They are used in Impero Backdrop to track pupils records as they move through the school setting or to other schools using...

When you log in you might be asked to sign up for updates.  This allows us to get in touch to let you know when changes are made to the way the product looks or works. We might introduce additional functionality that extends safeguarding or alter the p...

Once you have completed importing your student and staff data, you need to set your user groups and permissions. We will have set you up with some default user groups, you may still wish to revise the permissions for these user groups to make sure they are...

Users can personalise the User Interface by switching it to Dark Mode.  Some of the benefits of using Dark Mode are that it can: Increase accessible options Reduces glare from bright white light in low and no light settings Saves battery life Reduces...

To access and/or edit your User Profile, proceed as follows: 1. Log in to Backdrop. 2. From the top navigation bar, click on the User Profile icon. The User Profile page is displayed. 3.To edit your profile information, click on any of the input field...

To change the Time Zone, proceed as follows: 1. Log in to Backdrop. 2. Go to Administration. 3. Click on System settings. 4. Select the time zone that you want from the Time Zone dropdown field. 5. Click on the Save button to save your changes.