Concerns

We add concerns against a particular child profile. There are Create Concern or Add A Concern buttons on the Action Plan, the child card and the child profile.    When you click on this button you will be taken to the cause for concern form. Y...

You can add more than one child to a concern and the report will appear on each child's chronology, meaning all children involved will have a complete safeguarding history without you having to duplicate work. When adding a concern you can add add...

Once a concern has been added to the system you can review it by selecting View Detail of the concern from the child chronology. If you have been alerted to the concern by email or action plan you can click on the link included to take you directly t...

The referral tracker allows you to add and update the progress of referrals to external agencies. You can update the external agencies that you refer to in the Administration section and Word or PDF forms can be uploaded so they are always at hand.  Y...

The changes you can make to a concern once it has been added to the system are limited to maintain the court safe nature of the report. Any changes or updates are logged as part of the concern audit. Staff need to have suitable permissions set to use thes...

This can be done from the detail page for the concern in question. When you select Mark As Unread, the concern will remain on the Action Plan, until you click on it again to read.

Print History allows you to print of that specific concern and the comments or action taken.  This is especially useful for sending First Aid reports home for parents to review, or for having details of the situation for a meeting.  You can then...

When we set your system up we provide default concern categories based on the latest KCSIE. However, we understand that every school has different needs, therefore you can change these so that you can report exactly what you need to!  If your school is...

Concerns cannot be amended or deleted as in order to be used as evidence, a document must be safe from alteration and/or deletion.  If you are certain that a concern has been logged by mistake, email support@imperosoftware.com with the concern ID numbe...

A DSL has the ability to delegate a concern to a particular staff member. There is a section titled Assigned To on the right of the concern detail page. Type search a staff members name and save to update.  This will then appear on the staff members...

You may have some members of temporary staff, such as exam invigilators, who are not granted access to Impero back:drop and not able to record concerns in the system.  We would always suggest that temporary members of staff ask another staff member who...

Alerts are set up in Administration to ensure the necessary people receive notifications when concerns are added to the system. Sometimes you might want to send an alert to someone who wouldn't normally receive one to bring it to their attention. ...

When viewing a concern click on  Send Alert To... on the right-hand side underneath Actions This will pop up a box allowing you to select the colleague you would like to alert and send them a message:  Selecting the staff members field wi...

If you need to provide the full safeguarding record of a child for social care, police a meeting this can easy prepared for printing or securely sending to your contact. Select the child in question and then 'View Chronology'.  Openi...