Impero Backdrop - Security

If you have had your two-factor authentication reset, you will be required to re-scan the barcode within the Google Authenticator app. This might happen if you have a new phone or to fix a problem. Two-factor authentication re-sets can be sent by the DSL o...

If you forget your password you can request a password reset by clicking on the Forgotten your Password link on the login screen. This sends a password reset email to the address you registered with.  The link is valid for 48 hours before expiring.  ...

Two-factor authentication (sometimes known as two-step authentication) is a security measure that requires two pieces of information to access a system - "something you know", like your password, and "something you have", like your tele...

If you have had your two-factor authentication reset, you will be required to re-scan the barcode within the Google Authenticator app. This might happen if you have a new phone or to fix a problem. Two-factor authentication re-sets can be sent by the DSL o...

If you're seeing the following screen when you try and access certain parts of a child's profile, the system is asking for your two-factor authentication code. You'll have previously set this up using your phone or a tablet (such as an...

When a user gets a new mobile phone they need to reconnect their device to their Impero Backdrop account.  Users with suitable permissions can do this from the Staff Members section of Administration. Firstly, find the user in question and check the b...