Impero Backdrop - Emails & Notifications

Alerts refer to the notifications that appear on the Action Plan when a concern has been added to the system.  Many staff do not need to receive regular alerts at all, but for those that take the lead in safeguarding, behaviour, or first aid you can e...

You can choose to alert a staff member automatically before any medications are due to be administered. To do this, head to the Administration tab, select Medication Alerts from the left hand menu under School Settings. Click on Add and you a...

Immediate email notifications can be set up to alert staff when a concern is added to the system. We recommend DSLs are set up to receive immediate emails for child protection concerns but you might find that this is not necessary for other concern types. ...

Digest emails can be set up for each user group. They collect unread concerns that have been added to the system over a period of time and send one email with multiple lines. This can be useful for staff that might need to see an overview of concerns that ...

With granular permissions you can ensure staff can only see the concern categories necessary and maintain privacy and confidentiality elsewhere.  When you alert a staff member to a concern it overrides the viewing permissions so you should think carefu...

If you would like to alert a staff member to a specific concern without opening up the wider categories you can do so. Be aware that once alerted, you cannot withdraw the action. Open the concern detail page and select Sent Alert To...  A pop-up i...

Alerts can be sent when you add a meeting to selected user groups or staff. These can be alerts that are displayed on the action plan as well as emailed notifications. When adding a meeting you should select the staff that the meeting will be visible t...

Open the meeting you would like to send the alert for by navigating to the child's profile and either selecting the meeting from the chronology or from the meeting section. Click on the meeting to expand the details and then select Edit. This allow...

Notifications  are displayed at the top of the top navigation bar and are displayed for a variety of system actions. Users can configure notifications at the user group level. Notifications can be set to appear when a concern is created. Capt...

Reminders appear at the top of the top navigation bar and are displayed at the time set from the Notifications. For more information about Notifications, refer to the following article.    Reminders can be set from the initial notification drop down by c...