Live Guide
articles / product documentation
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The main purpose of the Presence API is to retrieve the status of a campaign or department within the Live...
2021-06-18 07:11:35 +0100
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To optimize the user experience on our websites, Live Guide uses cookies: when you use Live Guide Administration, Operator Console...
2021-06-18 07:11:41 +0100
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Enable Operator Console Browser Notifications In order to enable Live Guide Operator Console browser notifications in Internet Explorer follow the...
2021-06-18 07:11:48 +0100
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This guide describes how system administrators should configure Netop Live Guide and gives a brief overview of operator options. System...
2021-06-18 07:11:56 +0100
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Live Guide can provide real-time data from the application. This information can be used for various scenarios like: Integration with...
2021-06-18 07:12:06 +0100
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Live Guide customer data can be pulled and presented in different output formats; the Calls report is useful for providing an...
2021-06-18 07:12:19 +0100
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Joomla is an open source content management system (CMS), which enables you to build Web sites and online applications. Official...
2021-06-18 07:12:27 +0100
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This document describes how you can add a call button that you implemented in Live Guide to your Facebook page....
2021-06-18 07:12:36 +0100
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The Netop Live Guide call center is your interface to manage contacts from customers who click a button on your...
2021-06-18 07:12:43 +0100
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In Live Guide you can use forms to collect data or input from customers at different times: before a chat...
2021-06-18 07:12:51 +0100